Frequently Asked Questions

Below are some frequently asked questions and their answers. If your question is not answered below, please Contact Us.

Q: What technology do you use in your genetic tests?

A: We utilize a proprietary microarray technology that incorporates Target Signal Amplification PCR chemistry with a high yield DNA extraction process.

Q: How long does it take to get a result after ordering?

A: After we receive your sample, standard processing will take approximately 1 week to provide the result report. If you require rush service, please Contact Us for details.

Q: What formats do the result report come in?

A: Your result report(s), as standard practice, will be sent to you via fax or email, depending on the information we have on file. The reports will be in *.pdf* file format.